Industry Expert Break Into Tech Resume Template

There are new resume rules for 2025.

Recruiters are spending 30 seconds on your resume if you're lucky. They're short on time, risk-averse, and have no shortage of qualified candidates. Your resume needs to confidently prove that you can do the job, even if you've never done it before.

If you want a job in Customer Success, leveraging your deep industry expertise, you need to know how to position your domain knowledge as your biggest asset.

I've created a simple, easy-to-follow resume template specifically for industry experts breaking into Customer Success.

This isn't a template just focused on how your resume looks. It's a proven framework that helps you translate your industry experience into what tech hiring managers actually want to see -- without downplaying what makes you valuable.

With this template, you'll know:

• What exactly to include (and what to skip) when your expertise is in your industry, not tech
• How to structure your accomplishments to connect your domain knowledge to CS outcomes
• What metrics matter most to hiring teams—and how to find them in non-tech work
• How to position yourself as uniquely qualified because of your industry background

Perfect for anyone with 5-15 years of deep industry experience (education, healthcare, real estate, finance, etc.) looking to bring their expertise to tech.

Other templates:

Support to Customer Success - if you have SaaS experience in customer support

Experienced CSM - if you have 2+ years as a CSM at a SaaS company