UPDATED JUNE 2025

Land a Customer Success Job (Even in this market)

4 strategies that get you hired now

The job market is as tough as it's ever been. I've been deeply researching how Customer Success professionals are getting hired today, and working with clients to help them do the same. I put together this ultra-tactical, quick-to-read-and-implement guide to help you get your next Customer Success job.

In this guide, you'll learn:

• a simple strategy that hardly anyone is doing
• why the thing everyone is doing is no longer working -- and what to do instead
• networking strategies that anyone, especially introverts, will love

Who am I?

I'm Nicole. I've worked my way through a lot of roles in Customer Success: Customer Support, Onboarding, Customer Success Manager, and most recently as the Director of Customer Success.

I founded Customer Success Jobs because I felt like something was missing from the job boards and I set out to provide it. Along the way I've met so many amazing job seekers that the tech industry desperately needs, and I knew I could help them translate their talents into desirable applications.

I am committed to using my time and expertise to create helpful resources and programs to help job seekers like you, and my goal is to help as many people as possible find great jobs in Customer Success.

The best way to get to me: subscribe for my free Job Drops every Tuesday and Thursday, where I share the best remote jobs in Customer Success I can find.

What's inside

• How to leverage your skills and expertise into a smart, strategic job search (even if your background isn't tech)
• How to write a highly optimized resume, minimize stress and save hours in your job search
• How to target real, quality jobs -- and avoid "ghost" jobs and fake listings
• How to network authentically, without feeling gross or spammy
• How to make yourself discoverable and use AI in hiring to your advantage
• A weekly job search plan that balances strategy and care