Experienced CSM Resume Template

There are new resume rules for 2025.

Recruiters are spending 30 seconds on your resume if you're lucky. They're short on time, risk-averse, and have no shortage of qualified candidates. If your resume doesn't immediately scream "I've done this exact job and I can do it for you," they'll move on.

Unfortunately, most CSM resumes look the same.

Hiring managers can't differentiate between vague, keyword stuffed resumes focused on tasks, instead of achievements and stories.

I've created a simple, easy-to-follow resume template specifically crafted for experienced CSMs.

This isn't a template just focused on how your resume looks. It's a proven framework that helps you communicate who you are, what you've done, and what you can do.

With this template, you'll know:

• what exactly to include (and what to skip)
• how to structure your accomplishments in way that shows off your CS skills
• what metrics matter most to hiring teams
• how to position yourself as uniquely qualified for the roles you want

Perfect for Customer Success Managers with 2-5 years of CSM experience at a SaaS company.